Privacy Policy
Last Updated: 4/23/2025
At iv&co, your privacy isn’t just a policy—it’s a promise. We are committed to protecting your personal information with transparency, care, and compliance. This Privacy Policy details the types of data we collect, how we use it, how we protect it, and the rights you have regarding your information. By accessing or using our website and services, you agree to the practices described below.
Information We Collect
We may collect and process the following categories of personal data:
Contact Information: Name, email address, phone number, and mailing address
Health & Wellness Information: Data voluntarily provided to help personalize wellness services such as IV therapy, nutritional support, or assessments
Payment Information: Credit card details, billing address, and transaction history
Device & Usage Data: IP address, browser type, device identifiers, operating system, referring URLs, and activity on our website through cookies and analytics tools
Marketing Preferences: Your opt-in status for communications such as promotions, updates, and newsletters
How We Use Your Information
We use your data only for legitimate business purposes, which include:
Delivering and customizing IV therapy and related wellness services
Facilitating bookings, appointments, and secure checkouts
Providing customer care, support, and follow-ups
Sending promotional offers, educational content, and event invitations (opt-out available)
Analyzing site usage for performance improvements and security
Meeting our legal and regulatory obligations, including health care compliance
Legal Basis for Processing (For Visitors from the EU/UK)
We process your personal data based on:
Your consent (e.g., marketing or cookies)
The need to perform a contract (e.g., service delivery)
Our legal obligations (e.g., medical recordkeeping)
Our legitimate interests (e.g., business improvement, fraud prevention)
Sharing of Information
We do not sell, rent, or trade your personal data. We may share it with:
Authorized service providers assisting with IT, analytics, marketing, payment processing, and scheduling
Healthcare collaborators (with your explicit consent)
Legal authorities when required to comply with law or to protect our business and clients
All partners are contractually obligated to safeguard your data and act in accordance with data protection laws.
Data Security & Storage
We utilize encryption, secure servers, restricted access protocols, and continuous staff training to ensure the confidentiality, integrity, and availability of your data. Despite our best efforts, no system can guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to personalize your experience, monitor site performance, and support targeted advertising campaigns. Cookie types may include:
Essential Cookies – Necessary for site functionality
Analytical Cookies – Used to analyze user behavior and improve site performance
Marketing Cookies – Enable ad tracking and social sharing
You can update or revoke your consent at any time by visiting our Opt-Out Preferences page. For more information, please see our Cookie Policy.
Third-Party Integrations
Our site may feature embedded content (e.g., YouTube, Instagram, Spotify) and links to external sites. These third-party platforms may collect data independently. We encourage you to read their privacy policies before engaging with such content.
Retention of Data
We retain personal data only for as long as it is necessary to fulfill the purpose for which it was collected or to meet legal, accounting, or regulatory obligations.
Your Rights & Choices
You have the right to:
Access the personal data we hold about you
Request corrections or deletions
Withdraw consent to data processing
Object to certain types of processing
File a complaint with a data protection authority
To exercise your rights, email us at hello@ivclub.com or call 605-271-0715.
Children’s Privacy
At iv&co, we take children’s privacy seriously and comply with the Children’s Online Privacy Protection Act (COPPA). While our core wellness services — including IV therapy, vitamin injections, and related clinical offerings — are not available to individuals under the age of 12, we do provide certain services that may be appropriate for younger individuals with parental or guardian involvement, such as ear piercing or genetic testing.
We do not knowingly collect personal information from children under 13 without verifiable parental or legal guardian consent. If we become aware that data has been collected without such consent, we will take prompt action to delete it.
Parents or guardians who have questions or concerns regarding their child’s information or access to services may contact us at hello@ivclub.com or 605-271-0715.
Changes to This Policy
We may update this policy to reflect changes in our practices, technology, or legal requirements. We encourage you to review it regularly. Updates will be posted with an amended “Last Updated” date.
Terms & Conditions
Last Updated: 4/23/2025
Welcome to iv&co. These Terms and Conditions govern your access to and use of our website, services, and products. By using our site, you accept and agree to these Terms in full. If you disagree with any part, please refrain from using our services.
Use of Services
You must be at least 18 years old or have verifiable parental/legal consent.
You agree to provide accurate, current, and complete information and to update it as necessary.
Intellectual Property
All site content, brand names, logos, visuals, graphics, and service designs are the exclusive property of iv&co, PLLC.
Reproducing, redistributing, or modifying our intellectual property without written permission is strictly prohibited.
Users are granted a limited, non-transferable, non-commercial license to browse and use the website.
No Implied Rights
Nothing in these Terms conveys ownership or implied rights. Unauthorized use of iv&co’s brand or content may lead to legal action.
User Conduct
You agree not to:
Use the site in a way that disrupts its functionality or harms other users
Submit harmful, unlawful, or misleading content
Violate any laws, regulations, or third-party rights
Limitation of Liability
iv&co, PLLC and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from site usage or service interactions, even if advised of the possibility.
Modifications
We reserve the right to revise these Terms at any time. The revised Terms will be posted here and will take effect immediately unless otherwise stated.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of South Dakota, USA, without regard to conflict of law principles.
Contact Us
For questions about this policy or to exercise your data rights, please contact:
605-271-0715
iv&co, PLLC, 345 N Reid Pl, Suite 123, Sioux Falls, SD 57103
Terms & Conditions
Last Updated: 4/2/2025
Welcome to iv&co! These Terms and Conditions govern your use of our website and services provided by iv&co, owned and operated by iv&co, PLLC. By accessing or using our website or services, you agree to abide by these Terms and Conditions.
- Use of Services
- Eligibility: You must be at least 18 years old to use our services unless under parental guidance or with legal consent.
- Account Information: You agree to provide accurate and complete information when using our services and to update your information promptly if changes occur.
- Intellectual PropertyOwnership:
All content, trademarks, logos, and intellectual property on our website, including but not limited to the names “iv&co” and “IVCLUB DBA, LLC,” are the exclusive property of iv&co, PLLC. These elements are protected by applicable copyright and trademark laws.Restrictions:
You are expressly prohibited from using, copying, distributing, reproducing, or displaying any content, trademarks, logos, or intellectual property belonging to IV&Co without obtaining prior written consent. This prohibition extends to any unauthorized use for commercial or non-commercial purposes.Limited License:
IV&Co grants users a limited, revocable, non-exclusive license to access and use the website for personal and non-commercial purposes. This license does not confer any ownership rights or licenses to users.No Implied Rights:
No implied licenses or rights are granted to users beyond the scope of the expressly stated limited license. Any use of IV&Co’s intellectual property beyond the terms of the license is strictly prohibited.Enforcement:
IV&Co reserves the right to enforce its intellectual property rights to the fullest extent permitted by law. Violation of these terms may result in legal action, including but not limited to injunctive relief and damages.Notification of Violation:
If you become aware of any unauthorized use of IV&Co’s intellectual property, please promptly notify us in writing.
- Privacy
We value your privacy. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy
4. User Conduct
- Prohibited Activities: You agree not to engage in any activities that may disrupt or interfere with the functioning of our services, violate laws, or infringe upon the rights of others.
- Content Guidelines: Users are responsible for the content they submit. Content that is unlawful, defamatory, or infringes on intellectual property rights is strictly prohibited.
- Limitation of Liability
iv&co, PLLC, its affiliates, directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services.
- Modification of Terms
iv&co reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on our website.
- Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of South Dakota, USA.
- Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at 605-271-0715.
