🛑 Insurance & Medical Necessity Policy

Updated 4/2/2025

At iv&co., we specialize in elective wellness services that are designed to support hydration, energy, recovery, and overall well-being. All services are cash-pay only and are not considered medically necessary by insurance providers, Medicare, or Medicaid.

🚫 Why We Can’t Provide Documentation for Insurance

iv&co. is not enrolled with any private insurance carriers or government programs (including Medicare and Medicaid). Because of this, we are legally prohibited from:

• Providing “letters of medical necessity”
• Including or assigning diagnosis or billing codes (like ICD-10 or CPT codes)
• Completing insurance forms or documentation
• Contacting or submitting anything to insurance companies on your behalf

Even though we understand the desire to get reimbursed, helping patients pursue insurance coverage for non-covered, elective services could violate federal laws and billing regulations. This includes oversight by the U.S. Department of Health & Human Services (HHS) and the Office of Inspector General (OIG).

Providing documentation that implies a service is medically necessary — when it is not covered or FDA-approved — can be viewed as misrepresentation, even if unintentional. Our policy protects both iv&co. and our clients from potential legal and regulatory risk.

✅ What We Can Provide

We’re happy to give you a simple, itemized receipt showing the services you received and the amount you paid. Some clients use these receipts for:

• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
• Personal wellness tracking
• Communication with your primary care provider — purely for informational purposes

Please note: If you choose to submit your receipt to your insurance provider, you must do so independently. We recommend checking with your insurer about their out-of-network claim policies.